Before calling for service

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Check your circuit breaker to make sure it did not trip and replace any blown fuses.  If that is not the case make sure your thermostat switch is in the on position.  Set it a few degrees below room temperature to see if your air conditioning unit turns on or a few degrees above room temperature to check heating. Also, make sure your filters are clean and not blocking air flow through your vents.  If your system is still not working, please contact us for service.

Suggested settings for your thermostat

Set your thermostat 78 degrees for summer cooling and 70 degrees for winter heating. When your house is not occupied, set the temperature 2 to 4 degrees higher for cooling or 2 to 4 degree lower for heating to save on cost. This can be accomplished by using your auto setting on your thermostat.

Q.  What is a BTU?
A.  BTU stands for British Thermal Unit. One BTU is the amount of heat that takes to raise the temperature of one pound of water by one degree of Fahrenheit.

Q.  What is a SEER?
A.  This stands for Seasonal Energy Efficiency Ratio. The size of an air conditioner is rated in BTU’s and the efficiency is rated in SEER; the higher SEER, the lower the electricity bill.

Q.  How often should I change my filters?
A.  Every month inspect your filters and change and clean as needed.  Dirty air filters will severely limit airflow, which can cause the compressor to run continually and will increase your operation costs.   If you have a reusable/washable filter, make sure that it is completely dried prior to reinstalling.

Q.  Will a new heating or air conditioning system lower my monthly electric bill?
A.  If you are looking to purchase a new heating or air conditioning system, consider purchasing a high-efficiency system. They can help reduce your energy costs as well as conserve our natural resources. When selecting a system, pay close attention to the SEER rating of the air conditioner and the AFUE of the furnace; the higher the SEER or AFUE, the higher the savings.  A 12 SEER air conditioner can usually cut your electricity bill in half and a 10 SEER will lower your bill by approximately 40%.  A new furnace can cut your heating bill up to 30% less.

Q. How long does a typical gas furnace or air conditioner last?
A.  The average life of a gas furnace is 15 years and the average life of an air conditioner is 12 years.  Getting regular maintenance on both your heater and air conditioner will help prolong the life of the system.

Q.  How often should your heating and air conditioning system be serviced?
A.  Like your automobile, your home’s heating and air conditioning system should have regular routine maintenance performed by a professional.  Equipment that is properly maintained will continue to operate over a longer period of time, postponing the necessity of investing in new equipment.  We suggest getting annual check-ups on your home’s heating and cooling system to give you peace-of-mind all year round.  Ask us about our Preventative Maintenance Program.  We will be happy to give you a quote.

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